Methods of Packaging

All goods that we ship are packed in extra-strength sealed corrugated cardboard packaging.

Experience shows that smaller packages travel better, so ordinarily we advise making up
packages containing no more than 4 CDs, or 2 Videos with 2 CDs.

This will also keep the value of the package down, which will minimise the chance of your country's Customs charging you any Import Taxes or other Duties - again, our experience is that such charges on packages of these sizes are very unusual in most countries.

How long it takes for your package to reach you

All packages are shipped via standard Air Mail - this usually takes around 7-10 days to reach most destinations worldwide.

Use of the AirSure or SwiftAir Priority Express Mail services may reduce shipping time by a day or two - see below.

Packages to our UK customers are despatched by First Class mail.

Shipping & Handling Costs

Please use the following tables to calculate how much Shipping & Handling will cost.

S&H Rates within the UK
  DVDs/Videos
CDs 0 1 2
0 - £1.75 £2.65
1 £1.45 £2.35 £3.25
2 £2.05 £2.95 £3.85
3 £2.65 £3.55 £4.45
4 £3.25 £4.15 £5.05

+ 60p per extra CD/Cassette + 90p per extra DVD/Video

S&H Rates for the Rest Of The World
  DVDs/Videos
CDs 0 1 2
0 - £4.60 £6.60
1 £2.20 £5.60 £7.60
2 £3.20 £6.60 £8.60
3 £4.20 £7.60 £9.60
4 £5.20 £8.60 £10.60

+ £1.00 per extra CD/Cassette + £2.00 per extra DVD/Video


Extra Shipping Services

The following services are available at extra cost for packages shipped within the UK,
and provide tracking facilities at the UK Royal Mail web site:-   
UK Signed For (Recorded) Delivery is available at an extra charge of GB£1.25 per package
UK Special (Next Day) Delivery is available at an extra charge of GB£4.95 per package

The following services are available at extra cost for packages shipped overseas from the UK,
and provide tracking facilities at the UK Royal Mail web site:-     
AirSure is the Royal Mail's international express service. With AirSure, your package receives priority handling both in the UK and your own country, and is tracked electronically with on-line confirmation of delivery. It will leave on the first available flight from the UK and receive priority handling in your country. AirSure is available at an extra charge of GB£4.95 per package.
AirSure is presently only available to these destinations:- Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Ireland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, New Zealand, Norway, Portugal, Singapore, Slovak Republic, Spain, Spitzbergen, Sweden, Switzerland and the U.S.A.
International Signed For is available to all destinations worldwide. With International Signed For, your package receives a registered (signed for) delivery with priority handling, which means that your package will be despatched on the first available flight from the UK. International Signed For is available at an extra charge of GB£4.25 per package.
Extra Compensation - all the above services include compensation of up to GB£30 (Pounds Sterling) if your package is lost or damaged - extra compensation covering the full value of your package is available at a further extra charge of GB£2.00 per package.


Customs

All packages shipped overseas are accompanied by a CN22 Customs Declaration.

Customs worldwide reserve the right to randomly check the contents of all packages for drugs or other illicit goods.

This can occasionally add to the delivery time of your package - it is rare, but it does happen.

All Import and other Taxes and Duties are the responsibility of the Customer - Discount Music Connection (UK) is unable to take any responsibility for any charges levied within your own country.

However, we will always package your goods to minimise the risk of such charges being levied, within the bounds of international law.

Still Unsure?

If you are still unsure about how to calculate Shipping & Handling costs for your order,
please e-mail us - we'll be pleased to advise you personally.